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Booking terms
Hotel Kristalex Cesenatico: booking terms
Vacationing at Kristalex Pet Friends Hotel is all about safety: we care deeply about our guests, furry and otherwise, and we take care of everyone to provide a quality stay.
To make your holiday truly worry-free, we have put in place ad hoc measures to ensure your safety, always according to current regulations.
Below you will find some useful information and remember that we are always available for clarification and assistance with your needs.
To make your holiday truly worry-free, we have put in place ad hoc measures to ensure your safety, always according to current regulations.
Below you will find some useful information and remember that we are always available for clarification and assistance with your needs.
Check-In
Check-in time is from 2 pm onwards. In the event of an early arrival, the reception staff will check the possibility of delivering the room as soon as possible and offer the available services.
Check-out
Check-out time is by 10 am., unless otherwise stated. For late check-out, the following rates will apply: € 50,00 leaving the room by 6 pm., € 40,00 by 4 pm. and € 30,00 by 2 pm.
Kids staying free
1 or 2 kids stay free in a room with 2 adults
Discounts
Discounts cannot be combined with other discounts or special conditions except where specifically indicated.
Booking validity
Each booking will be valid if followed by a DEPOSIT of 30% of the total amount of the stay, to be sent within 7 days of receiving the confirmation.
Cancellations
In case of cancellation, with less than 7 days notice from the date of arrival at the hotel, the DEPOSIT will be frozen, and can be used for a future stay at the Hotel Kristalex until the end of 2025.
In case of cancellation at least 7 days before the date of arrival at the hotel, the deposit will be returned WITHOUT penalty.
For further information please contact info@hotelkristalex.com
In case of cancellation at least 7 days before the date of arrival at the hotel, the deposit will be returned WITHOUT penalty.
For further information please contact info@hotelkristalex.com
Early departure
In the event of early departure, the Client is required to pay for the days actually spent, excluding the discount percentage applied at the time of booking; under 3 days of stay, all separate services will be considered as per the price list displayed at Reception.
What are the payment methods?
Directly at the hotel by cash, debit card and credit card. At the time of booking by postal order, bank transfer and credit card.
Dogs on the beach and in the water
In Cesenatico, you can access some free beaches and equipped bathing establishments with your dogs!
It is also possible to swim with them in the sea during the following hours: from 6 a.m. to 8.30 a.m. and from 6.30 p.m. to 10 p.m.
It is also possible to swim with them in the sea during the following hours: from 6 a.m. to 8.30 a.m. and from 6.30 p.m. to 10 p.m.